Uncover your hidden business potential to achieve a 3:1 return.

 

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Propel helps the City of Richmond improve their environmental sustainability

 

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Engage your employees to install a culture of continuous improvement

 

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Our structured lean approach creates the momentum to achieve your results faster

 

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Credential used Propel’s Methodology to improve key performance indicators in every department by an average of 24%

 

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About Us

Best-Workplace-Top-10At Propel Solutions, we breathe operational efficiency. Our mandate is simple. Our mission is to continuously improve your ability to deliver.
We optimize business performance to help you achieve a 3:1 return.

Our proven LEAN Process Improvement Methodology allows organizations to leverage their underlying functions to achieve impactful results. We work alongside your people to increase capacity, improve service delivery and enhance the customer experience. In turn, a culture of continuous improvement is instilled at your workplace.

You get tangible, sustainable results that grow with your business.

Let us show you how.

View Portfolio

Services

KEY AREAS OF MANAGEMENT CONSULTING EXPERTISE

Process Optimization

Optimize operations for maximum efficiency

Organizational Review

Streamline your processes to achieve your goals efficiently and effectively

Change Management

Reinforce a culture of continuous improvement

Systems Alignment

Achieve the maximum ROI on your technology investment

Project Management

Achieve project results with tailored methodologies to suit your needs

Process Mapping

Achieve a comprehensive overview of your processes.

 

Leadership

MEET OUR LEADERSHIP

Marilouise Muller

Marilouise Muller

Founder & Managing Consultant 

Marilouise is an International Management Consultant that has led Business Transformation Projects worldwide with multinational organizations everywhere from New York City to Tokyo. She launched Propel Solutions to provide global thinking to the West Coast’s thriving business community that is increasingly competing in a global market. She has pioneered a methodology that is applicable across industries to get to the root of the problem fast and ensures that organizations achieve a return on their investments. Marilouise is certified in PROSCI Organizational Change Management and LEAN Management Techniques by the American Society of Quality and the Society of Manufacturing Engineers.  In addition, she serves as the volunteer Chair for the Vancouver Section of the American Society of Quality (ASQ) which promotes quality education and careers across industry.

A Vancouver native, she can often be found seeking new peaks on the local mountains or spinning through town on her bicycle.

OUR VALUED CLIENTS


Portfolio

SERVICE AREAS

  • All
  • Business Transformation
  • Change Management
  • Organizational Optimization
  • Process Mapping
  • Project Management
  • Systems Alignment
Preventative Maintenance Program Implementation

Preventative Maintenance Program Implementation

Richmond Fire and Re
Detail
MEC – Evaluation of the Organizational Structure to Prepare for E-Commerce Solution

MEC – Evaluation of the Organizational Structure to Prepare for E-Commerce Solution

MEC - Evaluation of
Detail
MEC – Business Process Review to Align Strategic Objectives

MEC – Business Process Review to Align Strategic Objectives

MEC – Business Proce
Detail
AXYS – Training and Implementation for a New Time Entry Software

AXYS – Training and Implementation for a New Time Entry Software

AXYS – Training and
Detail
Small Business BC – System vendor selection and process review

Small Business BC – System vendor selection and process review

Aligning Opportuniti
Detail
Regional Municipality of Wood Buffalo – Insurance Services

Regional Municipality of Wood Buffalo – Insurance Services

Operational Excellen
Detail
Small Business BC – Training and implementation for new system

Small Business BC – Training and implementation for new system

Ensuring a Seamless
Detail
DA Townley – Business process review

DA Townley – Business process review

D.A. TOWNLEY IMPROVE
Detail
Regional Municipality of Wood Buffalo – Preparing the Road Maintenance Department for Ongoing Rapid Growth

Regional Municipality of Wood Buffalo – Preparing the Road Maintenance Department for Ongoing Rapid Growth

Preparing The Region
Detail
Minerva – System Selection

Minerva – System Selection

Helping The Minerva
Detail
Daystar Financial – Business Process Review and Improvement

Daystar Financial – Business Process Review and Improvement

Daystar Financial St
Detail
DA Townley – Streamlines processes and builds culture of continuous improvement

DA Townley – Streamlines processes and builds culture of continuous improvement

D.A. TOWNLEY & ASSOC
Detail
DA Townley – Improves claims processing efficiency through automation

DA Townley – Improves claims processing efficiency through automation

D.A TOWNLEY & AS
Detail
Credential Financial – Compliance Regional Office Review and Improvement

Credential Financial – Compliance Regional Office Review and Improvement

Credential Greatly I
Detail
Credential Financial – Business Process Improvement and Multi-Site Transformation

Credential Financial – Business Process Improvement and Multi-Site Transformation

Preparing Credential
Detail
Credential – Transformation to Self-Clearing Securities Firm and System Implementation

Credential – Transformation to Self-Clearing Securities Firm and System Implementation

Facilitating Credent
Detail
City of Richmond – Corporate Plan Tracking System Navigation Guide

City of Richmond – Corporate Plan Tracking System Navigation Guide

Guiding The City of
Detail
City of Richmond – RFR Radio Tracking Software Implementation

City of Richmond – RFR Radio Tracking Software Implementation

Richmond Fire & Resc
Detail
City of Richmond – Green Cart Collection Program

City of Richmond – Green Cart Collection Program

Improving Environmen
Detail
AXYS Technologies – Business Process Improvement

AXYS Technologies – Business Process Improvement

Giving AXYS Technolo
Detail

Testimonials

SEE WHAT PEOPLE HAVE BEEN SAYING

I loved working with Propel through Minerva. Your professionalism, thoroughness and expertise was impressive. The results-focused approach was motivating and executed very well. The work you perform for a variety of clients and within a collaborative team is a valuable trait of Propel.

Kris Hunter, Director of Programs, The Minerva Foundation

I have appreciated your hard work, “can do” attitude and diligence in helping the pension department become more functional.

Catherine McGuinty, Vice President, D.A. Townley

Propel are the best business process review professionals that both myself and Credential have worked with. Over four years ago they worked with us on a business process review and four years later we are still using the strategies and tactics they introduced to us. I would not hesitate recommending them to any firm that is looking to streamline processes and further engage staff.

Ernie Nichiporik, Regional Vice President, National Bank of Canada

Your work has made the process comprehensible to most non-insurance people (i.e. Humans) and it describes the processes in a user friendly way.

Fred Seeley, Manager, Regional Municipality of Wood Buffalo

You have done an excellent job. Many thanks to you and your entire team. We now have a Master Standard Operating Procedure document for the Insurance Services Branch. This is a great milestone of achievement and we are indeed grateful to your team for a job well done. We sincerely hope to keep the good relationship going forward for continual improvement and future changes. Once more, on behalf of the entire department I say a big thank you.

Gregory Igbodudu, Team Lead, Regional Municipality of Wood Buffalo

Propel’s approach to our business was fantastic. They identified opportunities for efficiencies and provided unique ideas for segmentation to increase our organizational capacity. The experience significantly contributed to our future success. We are getting good feedback on the street.

Doce Tomic, CEO, Credential Financial

Our experience was excellent. The consultants partnered with our team and the VP of Operations to work together to achieve a common goal. Propel’s experience and knowledge of operational methodology allowed us to re-engineer our processes and as a result we were able to increase our capacity by 30%. I would certainly recommend Propel to distribution entities in the financial services business.

Paul Isaacson, President, Daystar Financial

Propel’s Process Improvement Methodology ensures that organizations are self-sustaining. The team was able to ingrain a culture of continuous improvement at our workplace. Four years later, I was still able to use the techniques Propel showed me to build capacity in our processes and improve the Client Experience.

Melanie Dufour, Client Experience Manager, GroupHEALTH

OUR PARTNERS


Contact Info

  • 778-952-9501
  • info@propels.ca
  • www.propels.ca
  • Propel Solutions Ltd
    #1250 - 789 West Pender
    Vancouver, BC
    V6C 2X1

Contact Us

Contact us today for a free organizational assessment, with no obligation!