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How do I Create a Culture of Continuous Improvement in my Department?

How do I Create a Culture of Continuous Improvement in my Department?

Problem: How do I create Impact in my department? As a manager, when walking into a department, one of the biggest challenges is how to create an impact in the department.  You will never manage the exact same way as the previous people leader, which is fine, but how do y...

Do More with Less Time – Productivity Lessons from France

Do More with Less Time – Productivity Lessons from France

If you are like 97% of our Canadian clients, work hours in your organization have become mere suggestions rather than hard and fast rules. It is often not unusual for us to see most of the workforce at their desks well after the suggested work day end time. This valuable ...

What the City of Vancouver can teach us about Operational Efficiency

What the City of Vancouver can teach us about Operational Efficiency

Supply chain management for the 3rd largest metropolitan area in Canada includes coordinating many complexities and intricacies. From ensuring that public utilities such as sewage and water services are running smoothly to providing community centers with all of their equ...

Approaching Process Improvement – Developing a Continuous Improvement Culture

Approaching Process Improvement – Developing a Continuous Improvement Culture

Business process improvement is both a skill and an art. It requires you to understand the methodological approach to defining improvement opportunities, and it also requires you to have a creative lens to challenge the way work is completed. The core idea of process impr...

How We Engage Staff in Business Process Improvement to Drive Success

How We Engage Staff in Business Process Improvement to Drive Success

What defines a successful project? People will often ask some of the questions below to decide if the project was a success: Was the project completed on time and on budget? Did the project produce the deliverables it was meant to? Did the project provide its targeted Ret...