Propel Solutions Ltd - Process Improvement, Simplified

Accelerated Results. Guaranteed.

You have a strategy. We have a way to get you there.

 

Success Stories

About Us

At Propel Solutions, we breathe operational efficiency. Our mission is to create innovative workplaces that work.
We do this through increasing the opportunity for your team to deliver value to your customers.  We optimize business performance to help you achieve a 3:1 return. Guaranteed.

Our proven LEAN Process Improvement Methodology allows organizations to achieve impactful results. We work alongside your people to increase capacity, improve service delivery and enhance the customer experience. In turn, a culture of continuous improvement is instilled at your workplace, paying dividends long after the consultants have left.

You get tangible, sustainable results that grow with your business.

Let us show you how.

Success Stories

Services

KEY AREAS OF MANAGEMENT CONSULTING EXPERTISE

Process Optimization

Optimize operations for maximum efficiency

Organizational Review

Streamline your processes to achieve your goals efficiently and effectively

Change Management

Reinforce a culture of continuous improvement

Lean Bronze Certification

Lean practitioners are in demand. Be recognized! Achieve the industry-leading Lean Bronze in association with ASQ, SME, AME and the Shingo Institute

Project Management

Achieve project results with tailored methodologies to suit your needs

Continuous Improvement Coaching

Instill a culture of ongoing improvements to achieve results

 

Propel Team

MEET SOME OF OUR EXPERTS

Marilouise Muller

Marilouise Muller

Founder & Managing Consultant 

Marilouise is an International Management Consultant that has led Business Transformation Projects worldwide with multinational organizations everywhere from New York City to Tokyo. She launched Propel Solutions to provide global thinking to the West Coast’s thriving business community that is increasingly competing in a global market. She has pioneered a methodology that is applicable across industries to get to the root of the problem fast and ensures that organizations achieve a return on their investments. Marilouise is certified in PROSCI Organizational Change Management and LEAN Management Techniques by the American Society of Quality and the Society of Manufacturing Engineers.  A Vancouver native, she can often be found seeking new peaks on the local mountains or spinning through town on her bicycle.

Tina Asuncion

Tina Asuncion

Consultant 

Tina Asuncion is a Business Transformation Consultant who is known for her results focus with leading organizations from diverse industries including manufacturing, distribution and construction across Canada. Being a trained Engineer, she brings a technical background to achieve sustained performance improvement for her clients leveraging her knowledge of process design and Lean Thinking. Tina is a logical thinker with a passion for continuous improvement and systems design. She is skilled at using analytics to identify areas of opportunity and drive measurable change. She is a proven solutions thinker who identifies the root cause of issues to create impactful results. Tina holds an Honours Bachelor of Applied Science in Industrial Engineering from the University of Windsor and loves to volunteer with non-profits.

Tara Chandra

Tara Chandra

Lead Consultant 

Tara Chandra is a Management Consultant with a focus on Business Operations and Change Management. Her professional experiences in the industry have taken her to India and China where she led global quality strategies. She is a strategic problem solver, with proven ability to assess operational strengths and weaknesses, implement new systems to streamline operations, and improve process efficiency. Tara is certified in industry recognized PROSCI Change Management and LEAN Management Techniques by the American Society of Quality and Society of Manufacturing Engineers. In her spare time, Tara loves to go sailing.

Leanne Buhler

Leanne Buhler

Consultant 

Leanne is a Business Operations Consultant who is known for her innovative approach to problem solving. Her diverse background includes experience in agriculture, technology, food & hospitality, consumer package goods, and manufacturing. She is a creative problem solver with a passion for people and results oriented solutions. She has an entrepreneurial background, having launched multiple business lines within existing organizations including a wholesale distribution division, a café & restaurant, and a commercial equipment sales division. Leanne holds an MBA from Simon Fraser University and has a passion for backcountry camping, hiking, and travel.

Linda Huang

Linda Huang

Consulting Intern 

Linda is a Consulting Intern with an education in economics and an entrepreneurship background. As a former competitive university debater, Linda brings an analytical approach to organizational review and improvement. Previously, Linda has worked in provincial politics, health technology, student government and finance. Currently she is writing her undergraduate thesis on the foreign aid relationship between China and a collection of African states. In her spare time, Linda loves to listen to a diverse range of podcasts that discuss current events and popular culture.

OUR VALUED CLIENTS


Marine Harvest

Marine Harvest

Blender Media

Blender Media

Port of Vancouver

Port of Vancouver

Capital Direct

Capital Direct

UBC

UBC

Beck Robinson and Robinson

Beck Robinson and Robinson

Small Business BC

Small Business BC

Minerva

Minerva

City of Richmond

City of Richmond

Wood Buffalo

Wood Buffalo

Health Shared Services

Health Shared Services

STORMTECH

STORMTECH

MEC

MEC

Credential

Credential

Daystar

Daystar

D.A. Townley

D.A. Townley

AXYS

AXYS

Portfolio

SERVICE AREAS

  • All
  • Business Transformation
  • Change Management
  • Organizational Optimization
  • Process Mapping
  • Project Management
  • Shared Services
  • Systems Alignment
Petcurean – Project Management System and Process Review

Petcurean – Project Management System and Process Review

The Challenge What
Detail
WSCC – Continuous Excellence Program Redevelopment

WSCC – Continuous Excellence Program Redevelopment

The Challenge WSCC
Detail
MineSense – Inventory and Warehouse Review to Support Transition to Commercialization

MineSense – Inventory and Warehouse Review to Support Transition to Commercialization

The Challenge Mines
Detail
Customer Care Centre Review for Pacific Northern Gas

Customer Care Centre Review for Pacific Northern Gas

The Challenge Pacif
Detail
Minesense – Process Improvement Analysis

Minesense – Process Improvement Analysis

The Challenge Min
Detail
Stormtech – Customer Service Process Review

Stormtech – Customer Service Process Review

The Challenge Sto
Detail
Quadreal – Leveraging Technology Through Process Design

Quadreal – Leveraging Technology Through Process Design

The Challenge Qua
Detail
RC Pet Products – Innovate Customer Experience and Increase Operational Efficiency

RC Pet Products – Innovate Customer Experience and Increase Operational Efficiency

The Challenge RC Pe
Detail
BCAA – Marketing Delivery Process Review and Implementation of the Management Toolkit to Align with Strategic Objectives

BCAA – Marketing Delivery Process Review and Implementation of the Management Toolkit to Align with Strategic Objectives

The Challenge Bri
Detail
Coast Capital Savings – People Management Process Review and Support towards a Shared Services Model

Coast Capital Savings – People Management Process Review and Support towards a Shared Services Model

The Challenge Coast
Detail
Coastal Community Credit Union (CCCU) – Business Process Analysis

Coastal Community Credit Union (CCCU) – Business Process Analysis

The Challenge Coast
Detail
Vancouver Fraser Port Authority – Business Process Management Roadmap

Vancouver Fraser Port Authority – Business Process Management Roadmap

The Challenge The V
Detail
DFO – Review of BC Aquaculture Regulatory Program Public Reporting Process

DFO – Review of BC Aquaculture Regulatory Program Public Reporting Process

The Challenge Fishe
Detail
British Columbia Provincial Identity Information Program (IDIM) – Developing a Culture of Continuous Improvement

British Columbia Provincial Identity Information Program (IDIM) – Developing a Culture of Continuous Improvement

The Provincial IDIM ...
Detail
SFU – Fostering a Culture of Excellence

SFU – Fostering a Culture of Excellence

The Challenge Sim
Detail
BCAA – Reducing Wait-Times and Optimizing Transaction Processes Within Service Locations

BCAA – Reducing Wait-Times and Optimizing Transaction Processes Within Service Locations

  Reducing Wai
Detail
Beck, Robinson & Company – Customized Application Development and Installation

Beck, Robinson & Company – Customized Application Development and Installation

The Challenge Beck,
Detail
Colliers International – Developing a Change Management Framework to Support a Multi Office System Implementation

Colliers International – Developing a Change Management Framework to Support a Multi Office System Implementation

The Challenge Col
Detail
Blender Media – Creating Capacity for Launch of New Market Opportunity

Blender Media – Creating Capacity for Launch of New Market Opportunity

Creating Capacity fo
Detail
Marine Harvest — Business Process Review

Marine Harvest — Business Process Review

Business Process Rev
Detail
Vancouver Fraser Port Authority – Continuous Improvement Training and Lean Bronze Certification

Vancouver Fraser Port Authority – Continuous Improvement Training and Lean Bronze Certification

Continuous Improveme
Detail
Capital Direct – Business Process Review and System Selection

Capital Direct – Business Process Review and System Selection

Business Process Rev
Detail
The City of Richmond – Process Improvement and Management Coaching

The City of Richmond – Process Improvement and Management Coaching

Process Improvement
Detail
The City of Surrey – Value Stream and Lean Management Training

The City of Surrey – Value Stream and Lean Management Training

The City of Surrey -
Detail
Preventative Maintenance Program Implementation

Preventative Maintenance Program Implementation

Richmond Fire and Re
Detail
MEC – Evaluation of the Organizational Structure to Prepare for E-Commerce Solution

MEC – Evaluation of the Organizational Structure to Prepare for E-Commerce Solution

MEC - Evaluation of
Detail
AXYS – Training and Implementation for a New Time Entry Software

AXYS – Training and Implementation for a New Time Entry Software

AXYS – Training and
Detail
Small Business BC – System vendor selection and process review

Small Business BC – System vendor selection and process review

Aligning Opportuniti
Detail
Regional Municipality of Wood Buffalo – Insurance Services

Regional Municipality of Wood Buffalo – Insurance Services

Operational Excellen
Detail
Regional Municipality of Wood Buffalo – Preparing the Road Maintenance Department for Ongoing Rapid Growth

Regional Municipality of Wood Buffalo – Preparing the Road Maintenance Department for Ongoing Rapid Growth

Preparing The Region
Detail
Minerva – System Selection

Minerva – System Selection

Helping The Minerva
Detail
Daystar Financial – Business Process Review and Improvement

Daystar Financial – Business Process Review and Improvement

Daystar Financial St
Detail
DA Townley – Improves claims processing efficiency through automation

DA Townley – Improves claims processing efficiency through automation

D.A TOWNLEY & AS
Detail
Credential – Transformation to Self-Clearing Securities Firm and System Implementation

Credential – Transformation to Self-Clearing Securities Firm and System Implementation

Facilitating Credent
Detail
City of Richmond – Green Cart Collection Program

City of Richmond – Green Cart Collection Program

Improving Environmen
Detail

Testimonials

WHAT OUR CLIENTS HAVE BEEN SAYING

This is the best thing we have ever done for the company.

Blake Annable, President & CEO STORMTECH Apparel

I loved working with Propel through Minerva. Your professionalism, thoroughness and expertise was impressive. The results-focused approach was motivating and executed very well. The work you perform for a variety of clients and within a collaborative team is a valuable trait of Propel.

Kris Hunter, Director of Programs, The Minerva Foundation

I have appreciated your hard work, “can do” attitude and diligence in helping the pension department become more functional.

Catherine McGuinty, Vice President, D.A. Townley

Propel are the best business process review professionals that both myself and Credential have worked with. Over four years ago they worked with us on a business process review and four years later we are still using the strategies and tactics they introduced to us. I would not hesitate recommending them to any firm that is looking to streamline processes and further engage staff.

Ernie Nichiporik, Regional Vice President, National Bank of Canada

Your work has made the process comprehensible to most non-insurance people (i.e. Humans) and it describes the processes in a user friendly way.

Fred Seeley, Manager, Regional Municipality of Wood Buffalo

You have done an excellent job. Many thanks to you and your entire team. We now have a Master Standard Operating Procedure document for the Insurance Services Branch. This is a great milestone of achievement and we are indeed grateful to your team for a job well done. We sincerely hope to keep the good relationship going forward for continual improvement and future changes. Once more, on behalf of the entire department I say a big thank you.

Gregory Igbodudu, Team Lead, Regional Municipality of Wood Buffalo

Propel’s approach to our business was fantastic. They identified opportunities for efficiencies and provided unique ideas for segmentation to increase our organizational capacity. The experience significantly contributed to our future success. We are getting good feedback on the street.

Doce Tomic, CEO, Credential Financial

Our experience was excellent. The consultants partnered with our team and the VP of Operations to work together to achieve a common goal. Propel’s experience and knowledge of operational methodology allowed us to re-engineer our processes and as a result we were able to increase our capacity by 30%. I would certainly recommend Propel to distribution entities in the financial services business.

Paul Isaacson, President, Daystar Financial

Propel’s Process Improvement Methodology ensures that organizations are self-sustaining. The team was able to ingrain a culture of continuous improvement at our workplace. Four years later, I was still able to use the techniques Propel showed me to build capacity in our processes and improve the Client Experience.

Melanie Dufour, Client Experience Manager, GroupHEALTH

OUR PARTNERS


AME

AME

PMI

PMI

Shingo Institute

Shingo Institute

SME

SME

Contact Info

  • 604-346-5185
  • info@propels.ca
  • www.propels.ca
  • Propel Solutions Ltd
    #1250 - 789 West Pender
    Vancouver, BC
    V6C 2X1

Contact Us

Contact us today for a no obligation organizational assessment!