This is the best thing we have ever done for the company.

I loved working with Propel through Minerva. Your professionalism, thoroughness and expertise was impressive. The results-focused approach was motivating and executed very well. The work you perform for a variety of clients and within a collaborative team is a valuable trait of Propel.

I have appreciated your hard work, “can do” attitude and diligence in helping the pension department become more functional.

Propel are the best business process review professionals that both myself and Credential have worked with. Over four years ago they worked with us on a business process review and four years later we are still using the strategies and tactics they introduced to us. I would not hesitate recommending them to any firm that is looking to streamline processes and further engage staff.

Your work has made the process comprehensible to most non-insurance people (i.e. Humans) and it describes the processes in a user friendly way.

You have done an excellent job. Many thanks to you and your entire team. We now have a Master Standard Operating Procedure document for the Insurance Services Branch. This is a great milestone of achievement and we are indeed grateful to your team for a job well done. We sincerely hope to keep the good relationship going forward for continual improvement and future changes. Once more, on behalf of the entire department I say a big thank you.

Propel’s approach to our business was fantastic. They identified opportunities for efficiencies and provided unique ideas for segmentation to increase our organizational capacity. The experience significantly contributed to our future success. We are getting good feedback on the street.

Our experience was excellent. The consultants partnered with our team and the VP of Operations to work together to achieve a common goal. Propel’s experience and knowledge of operational methodology allowed us to re-engineer our processes and as a result we were able to increase our capacity by 30%. I would certainly recommend Propel to distribution entities in the financial services business.

Propel’s Process Improvement Methodology ensures that organizations are self-sustaining. The team was able to ingrain a culture of continuous improvement at our workplace. Four years later, I was still able to use the techniques Propel showed me to build capacity in our processes and improve the Client Experience.